Objective:
To manage communication, lead follow-ups, and ensure smooth coordination for workshop and certification participation.
1. Lead Management
- Receive qualified leads from the marketing team.
- Maintain an updated Lead Tracker with lead name, contact, institution, and status.
- Call new leads within 24 hours of assignment.
2. Calling & Communication
- Explain program details – duration, fees, certification, and benefits.
- Resolve queries via call, WhatsApp, or email.
- Share registration links and payment instructions.
- Confirm participation once payment is completed.
3. Follow-Up & Coordination
- Follow up on interested leads until confirmation.
- Coordinate with institution coordinators for:
- Workshop schedule
- Venue confirmation
- Student count and logistics
- Update Nikita and Marketing Team about conversion status.
4. Post-Workshop Responsibilities
- Call participants for feedback and satisfaction review.
- Manage WhatsApp group communication (event reminders, updates, certificates).
- Upload feedback and attendance summary to shared drive.
5. Reporting
- Submit daily call report including:
- Calls made, follow-ups, and conversions.
- Issues or feedback from institutions/students.
- Maintain accurate and updated records at all times.
6. Professional Conduct
- Maintain polite, professional communication.
- Use official templates for WhatsApp and email.
JD : Telecaller – Education Projects (IIT/NIT Workshops)
Department: Sales & Marketing
Reporting To: Nikita (Project Coordinator)
Location: Viman nagar ,Pune
Job Summary
Responsible for calling and coordinating with students and institutions for IIT/NIT Workshops, Certification, and Internship Programs — ensuring smooth registration, communication, and feedback collection.
Key Responsibilities
- Call and explain program details to students/institutions.
- Follow up for registration and payment confirmation.
- Maintain lead tracker and daily call reports.
- Coordinate with colleges for scheduling and participation.
- Handle WhatsApp and email queries.
- Collect post-workshop feedback and maintain records.
Requirements
- Graduate (any stream).
- 0–2 years of experience in telecalling or customer handling (education sector preferred).
- Good English & Hindi communication skills.
- Basic Excel & Google Sheets knowledge.
- Confident, polite, and result-oriented.
Work Details
- Timing: 9:30 AM – 6:30 PM (Mon–Sat)
- Sunday off (may work on event days)
- Salary: As per company norms + incentives
As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
